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  • How long is shipping?
    For all hair on hand items shipping will be 1-3 business days. For pre-orders shipping can take 14 business days.
  • What is raw hair?
    RAW hair is 100% unprocessed hair collected from one donor meaning all cuticles are aligned and intact in one direction. Not only has it never been chemically processed but it has never had heat applied to it as well. With fuller, longer-lasting bundles it is not only natural looking but it acts just like your own natural hair and it blends well with all hair types. Raw hair is the purest & highest quality hair on the market.
  • Can the hair be bleached/dyed?
    Yes! Our hair is 100% Raw human hair & can lift to as high as 613. However we do recommend consulting with a professional before doing so.
  • How long will the hair last?
    Our hair will last up to 4 years with proper care however there is truly no expiration date on raw hair. The way you care for your hair will determine its longevity. Keep in mind that excessive heat and coloring will minimize the natural state of the hair.
  • How do I maintain the hair?
    PRE-INSTALLATION Before installing your bundles gently brush your hair with a paddle brush or a wide-tooth comb then co-wash the hair with lukewarm water. You can take any sulfate FREE shampoo and conditioner & lather into the hair. Once your hair is washed, we recommend letting it air dry or use the lowest setting on your hair dryer. DAILY MAINTENANCE Our raw hair is 100% human hair which means you will need to care for it as if it were your own real hair. When applying heat to your extensions always use a heat protectant, you may use a leave-in serum for extra shine or to prevent frizz but that is completely optional.
  • How many bundles do I need?
    3 Bundles for Lengths 18"- 24" 4 Bundles for Lengths 26"- 40" This also depends on how full you would like your hair to look.
  • How long is payment processing ?
    Payment processing can take up to 3 business days. PLEASE ADVISE: When using Klarna as a buy now, pay later option payment processing can take up to 12 business days. This does not include the already 14 day processing time frame.
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